City of Oshawa Job Posting: Temporary Part-Time Customer Service & Facility Clerk


Job Title:   Temporary Part-Time Customer Service & Facility Clerk     Posting Number:  003388  

Department:   Oshawa Senior Citizens Centre  Branch:  Oshawa Senior Community Centres   

Location:   OSCC – John St.

Posting Start Date: 2021/11/22 Posting End Date:  2021/12/01 by 4:30pm

Employment Group:   CUPE 251   Salary Grade:   02, $25.55 – $28.40   Standard Weekly Hours of Work:  up to 24   Shift Work Required:  Yes

Job Description

Reporting to the Manager, Administration & Finance, or designate, the Customer Service and Facility Clerk is responsible to provide efficient and courteous front line customer service and administrative/clerical support to staff and the public at OSCC Facilities as well as to complete opening and closing procedures and monitoring of the facility.

 Key responsibilities include:

  • Providing front line customer service to Oshawa Senior Citizens Centres participants, external agencies and general members of the public;
  • Receiving and processing program registrations, memberships, revenues and performing various cash control and reconciliation functions;
  • Completing opening and closing procedures and monitoring the facility; and
  • Providing administrative and clerical support to staff, volunteers and participants.

Job Requirements

  • Demonstrated knowledge and skill normally associated with completion of a one (1) year College Certificate in Office Administration, Customer Service or related discipline plus one (1) year of relevant customer service experience as well as experience working with seniors; or have the equivalent combination of education and relevant experience.
  • Current Certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain;
  • Established computer skills and experience in related software applications (Microsoft Word, Outlook and CLASS);
  • Excellent customer service and communication skills to deal effectively with internal and external customers;
  • Ability to work independently, quickly and competently in a multi-task environment with frequent interruptions; and
  • Must be available to work evening and weekends.

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file.  Applicants are advised that written, oral and practical testing may form part of the selection process.

City of Oshawa employees need to apply through the intranet (iConnect) in order to be considered as an internal candidate.  All applicants are encouraged to provide a valid email address for communication purposes.  Please ensure that you check your email regularly to receive any correspondence.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions.

All City of Oshawa employees are required to be fully vaccinated against COVID-19 as a condition of employment; proof of vaccination status will be requested upon hire. The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC  If you require an accommodation during the recruitment process or assistance with the application process please contact us at [email protected] or 905-436-5666. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.

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