COVID-19 Update: Oshawa City Hall is open virtually to serve our community; City recreation facilities and Oshawa Animal Services will temporarily close to the public

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In response to recent trends that show a rapid increase in COVID-19 hospitalizations, the Province of Ontario government has announced that all of Ontario will temporarily move into Step Two of its Roadmap to Reopen with modifications. The temporary measures are effective Wednesday, January 5, 2022 at 12:01 a.m. for at least 21 days (until January 26, 2022), subject to trends in public health and health system indicators. For a full list of temporary measures, visit the Ontario Government’s COVID-19 webpage.

In order to protect the health and safety of our community members and staff, below are the limited time measures affecting City of Oshawa services and facilities. In addition, there may be delayed responses to service requests due to potential City staffing shortages as a result of the highly contagious Omicron variant.

City Hall

The City of Oshawa’s top priority is the safety and health of our community members and staff. Effective, Wednesday, January 5, City Hall will temporarily close to in-person appointments until further notice.

The following services will not be offered during the temporary closure of City Hall:

  • Issuing of marriage licences
  • Civil marriage ceremonies
  • Commissioner for Taking Oaths

Community members can continue to do business with the City online or over the phone. Service Oshawa continues to be available online, over the phone or by email from 8:30 a.m. to 4:30 p.m. Monday through Friday and can be reached by calling 905-436-3311, emailing [email protected] or by accessing online services at serviceoshawa.ca. Additional online applications and payment options are available at Oshawa.ca.

Recreation Facilities

Effective Wednesday, January 5, in accordance with the province-wide orders, City recreation facilities will temporarily close for all recreation programs and services. This includes the Arts Resource Centre, Civic Recreation Complex, Children’s Arena, Delpark Homes Centre, Donevan Recreation Complex, Harman Park Arena, Northview Community Centre and South Oshawa Community Centre.

As a result of the facility closures:

  • Start dates for registered programs for the Winter 2022 program session will be adjusted to begin once recreation facilities are able to reopen. Should community members wish to withdraw from a program, please contact a recreation facility for assistance.
  • Leisure admissions, including bookings for arenas, courts, fitness centres, gymnasiums, pools, tracks, and fieldhouse that were booked during the facility closures will be cancelled. Full refunds will be issued for any cancelled booking.
  • All facility permits that were booked during the facility closures will be cancelled. Full refunds will be issued to permit holders who have had their permits cancelled.
  • Membership holders will be compensated accordingly for the duration of the facility closures.

The following recreation facilities will be available by phone during the following hours as noted below:

  • Civic Recreation Complex – Monday through Friday from 8:00 a.m. to 4:00 p.m., Saturday and Sunday from 8:00 a.m. to 1:00 p.m. at 905-436-5454.
  • Delpark Homes Centre – Monday through Friday from 8:00 a.m. to 6:00 p.m., Saturday and Sunday from 9:00 a.m. to 5:00 p.m. at 905-436-5455.
  • Donevan Recreation Complex – Monday through Friday from 8:00 a.m. to 4:00 p.m. at 905-725-3536.
  • South Oshawa Community Centre – Monday through Friday from 8:00 a.m. to 4:00 p.m., Saturday and Sunday from 8:00 a.m. to 1:00 p.m. at 905-436-5474.

For more information, please visit Oshawa.ca/reopeningrecreation.


Oshawa Animal Services

Oshawa Animal Services (O.A.S.) Animal Shelter is closed to the public until further notice but continues to offer virtual pet adoptions and lost/found services both online.

The virtual adoption process includes a review of the available animals online by the potential adopter, the submission of a form, a phone interview with O.A.S. staff and then, once approved, the arrangement of safe pick up by a vaccinated individual and secure online payment. Animals adopted through O.A.S. include spay/neuter, vaccinations, flea treatment, deworming, microchipping, rabies vaccine and four weeks pet insurance.

The lost/found services process includes the submission of a lost pet form, O.A.S. staff contacting the owner and the arrangement of safe drop off and pick up by a vaccinated individual and secure online payment.

For further information, to report a lost/found pet or for licensing services, call 905-436-3311 or view Service Oshawa online options.

For updates on Oshawa Animal Services, visit Oshawa.ca/animal and follow them on Facebook.

Outdoor Rinks

City staff are preparing to open two outdoor ice rinks at the Delpark Homes Centre. For the most up to date information, please visit Oshawa.ca/reopeningrecreation.

Oshawa Public Libraries and OSCC55+

The Oshawa Public Libraries branches will remain open to in-person and curbside services at the following branches: Delpark Homes Centre, Jess Hann, McLaughlin and Northview. Libraries are open at 50 per cent capacity.

The OSCC55+ will continue to provide essential community support services and customer service at the John Street, Northview and Conant Branches. The Delpark Homes and Sikorski Branches will close temporarily. Please visit oscc.ca for further updates.  

City Council, Standing and Advisory Committee Meetings

City Council, Standing and Advisory Committee meetings will continue to be held electronically. Community members are encouraged to watch online at Oshawa.ca/webcasts. For Council, Standing and Advisory Committee meeting dates, agendas and minutes, view the City Meetings Calendar. Delegation requests can be directed to City Clerk Services at [email protected] or 905-436-3311. 

To receive email notifications of Council, Standing and Advisory Committee meetings, visit Oshawa.ca/subscribe.

Stay Connected

The City continues to post updates to its webpage at Oshawa.ca/COVID19. Visit the webpage for the latest updates on changes to services and programs, as well as frequently asked questions and resources.

Community members concerned about their health related to COVID-19 are asked to use the Ontario COVID-19 self-assessment tool or complete an assessment form to request an appointment at the Durham Region COVID-19 Assessment Centre.

For City of Oshawa updates, visit Oshawa.ca/NewsCentre to follow us on social media, subscribe to news and alerts, and have your say on Connect Oshawa.



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