Notice of Disruption – Recreation Software Maintenance


City recreation software offline for internal maintenance

Purpose:  Recreation Software offline for internal maintenance
Duration:  Midnight to 3 am Wednesday, September 1, 2021

Please be advised that the ACTIVE Net recreation booking software ( will be offline for system maintenance between midnight and 3 am on Wednesday, September 1, 2021.  Customers will not be able to register for programs, purchase a membership, book a health club or swim session or pay a balance on their account during this time. 

Full service is expected to be restored at 3 am on Wednesday, September 1, 2021.

For additional information please contact:

Suzanne Moore
Recreation Software Administrator
Community Services
905.831.1711 ext 3228

Service Disruption Line:  1.866.278.9993

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